Privacy Policy
Security Statement
Product Guarantee

Privacy Policy

Privacy & Disclosure
The Academy of Hypnotic Arts respect your right to privacy. None of the information we collect is passed on to other parties, except when required as part of the business services we provide for you, or as required under UK law, or in the event of such information being necessary by emergency services in the case of accidents or events requiring your treatment.

Data Collection
Academy of Hypnotic Arts will only collect details about you when you place an order or request further information. These will include your name and address, your e-mail address, and various other details necessary to complete a transaction and fulfil your order or supply printed material. Academy of Hypnotic Arts do not collect any information which may be deemed "sensitive personal data" under the Data Protection Act 1998.

Protection
Academy of Hypnotic Arts will not retain any details that you provide, except for your
e-mail and or postal address. All customer's e-mail and postal addresses are automatically entered into a database so they may receive occasional e-mail's and information packs from us about our products or general advice about our products which we feel may benefit them. Customers are free to opt out of the news services by following the instructions on the bottom of each news e-mail or contacting us to remove their details.

Consent
Your submission of an order or information request is deemed to be your consent to provide us with your details. We use no other means of data collection.

Credit & Debit Card Payments
Academy of Hypnotic Arts allow you to purchase services from us by credit card. To ensure absolute security and privacy, we entrust credit card transactions to Protx, one of the worlds leading credit card payment solutions providers. Customers may supply credit card numbers by other means, and the transactions will be handled by Protx Ltd and Lloyds TSB bank PLC merchant services. Your credit card details will not be retained by Academy of Hypnotic Arts following the transaction.

Security Statement

Academy of Hypnotic Arts takes security very seriously, which is why we have chosen to use online credit card processing facilities provided by Protx.

Our Protx facilities are fully secure and use a range of industry standard and Protex unique security and fraud prevention systems. The Protx network uses 2048-bit encryption, with full 128-bit encryption between the browser and the Protx network. Protx systems are regularly inspected by the major banks to ensure that system integrity and security are maintained to the highest standards.

The Protx processing centre is securely linked to many processing banks world-wide, who handle the credit card authorisations online and process the transactions in real time. The Protx servers are certified by Thawte, a public Certificate Authority. Thawte will only issue Digital Certificates to those servers which meet stringent security requirements. The Protx servers meet and exceed these requirements.

It is now known that Internet transactions through systems such as Protx are inherently more secure than other methods of making purchases in 'cardholder not present' situations such as telesales, or when giving a card to a waiter in a restaurant.

Your online purchase from us will take place in real time, and we will never see your credit card details. You can have confidence that our online purchasing facilities are secure and safe to use.

Product Guarantee

If you are not satisfied with the quality of any recorded physical product, or are not satisfied with the outcome of the promise with any of our products then please return physical products in a resaleable state and we will refund your money in full. Please return to: Academy of Hypnotic Arts Ltd . PO Box 247 . St Austell . Cornwall . PL25 9BY

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